Return Policy
Luxx Collection, we strive to provide the highest quality products and exceptional customer service. If for any reason you're not satisfied with your purchase, we offer a flexible return policy.
Eligibility for Returns
To be eligible for a return, your item must:
Be in its original condition and packaging.
Have been purchased directly from Luxx Collection or an authorized retailer.
Be returned within [time frame 14 days] of delivery.
Refund: Receive a full or partial refund of the purchase price.
Exchange: Exchange the item for a different product of equal or lesser value.
Return Procedure
To initiate a return:
Contact our customer service team via, email, or online chat.
Provide your order number, reason for return, and whether you'd like a refund or exchange.
Follow the instructions provided by our customer service team to ship the item back.
Return Shipping
Return shipping costs are the responsibility of the customer, unless the item is defective or was sent in error.
Refund Processing
Refunds will be processed within [time frame, 5-7 business days] of receiving the returned item.
Exceptions
The following items are final sale and not eligible for returns:
Custom or bespoke orders
Items damaged or altered by the customer
Sale or clearance items
Please note that this is a sample return policy and may need to be adjusted according to your specific business needs and local laws.
We strive to provide the highest quality products and exceptional customer service. If for any reason you're not satisfied with your purchase, we offer a flexible return policy. Eligibility for Returns To be eligible for a return, your item must: Be in its original condition and packaging. Have been purchased directly from Luxx Collection or an authorized retailer. Be returned within [time frame, 14 days] of delivery. Types of Returns We offer two types of returns:
Refund: Receive a full or partial refund of the purchase price. Exchange: Exchange the item for a different product of equal or lesser value. Return Procedure To initiate a return: Contact our customer service team via phone, email, or online chat. Provide your order number, reason for return, and whether you'd like a refund or exchange. Follow the instructions provided by our customer service team to ship the item back. Return Shipping Return shipping costs are the responsibility of the customer, unless the item is defective or was sent in error.
Refund Processing Refunds will be processed within [time frame, 5-7 business days] of receiving the returned item. Exceptions The following items are final sale and not eligible for returns: Custom or bespoke orders Items damaged or altered by the customer Sale or clearance items Please note that this is a sample return policy and may need to be adjusted according to your specific business needs and local laws.